Refund policy

Return & Refund Policy

At ShopPawora, customer satisfaction is important to us.

Returns
You may request a return within 14 days of receiving your order.

To be eligible for a return:
• The item must be unused and in its original condition
• The item must be in the original packaging

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.

Refunds
Once we receive and inspect your returned item, we will notify you about the approval of your refund. Approved refunds will be processed to your original payment method.

Shipping Costs
Shipping costs are non-refundable unless the item arrives damaged or incorrect.

Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us as soon as possible through our Contact page.

Contact
If you have questions about returns or refunds, please contact us through our Contact page.